Privacy Policy
This Privacy Policy explains how PartSource Newmarket, located at 16715 Yonge St, Unit 24, Newmarket, Ontario, L3X 1X4, Canada, may collect, use, store, and protect personal information when you visit this website, contact the business by phone or email, or submit an inquiry through the contact form. For privacy questions, you may contact the site contact at [email protected] or call +1 905-868-9994. This policy is intended to describe normal website and inquiry handling practices in plain language so visitors understand what information may be involved before they get in touch.
We may collect information that you choose to provide, including your name, email address, phone number, vehicle-related notes, product interest, appointment or timing preferences, and the contents of any message you send through the form, email, or another direct contact method. We may also collect limited technical data automatically when you browse the website, such as your IP address, browser type, device category, referring page, and general usage patterns like which sections you viewed and how long you stayed. This technical information is used to keep the site functioning, review basic performance, reduce misuse, and understand whether the information on the page is useful.
Personal information is used primarily to answer inquiries, help identify relevant part or accessory categories, provide customer support, follow up on requests, improve the clarity of the website, and maintain business records related to customer communication. If you contact the business about a specific vehicle issue, the details you provide may be used to better understand your request and suggest the most relevant next step. Your data is not collected for the purpose of selling unrelated third-party products. We may also use contact details to respond to customer service concerns, clarify incomplete requests, or share information you directly asked for.
Information may be shared with service providers that support normal website hosting, email delivery, spam filtering, analytics, cybersecurity monitoring, or form processing, but only to the extent reasonably necessary for those services. Information may also be disclosed where required by law, legal process, regulatory request, or where disclosure is reasonably necessary to protect the rights, property, or safety of the business, its users, or others. We do not intentionally publish private inquiry data on the public site, and we do not knowingly request unnecessary sensitive information through the form. Please do not submit payment card numbers, government IDs, or highly sensitive medical or legal details through this website.
Contact form submissions and related inquiry records are retained only as long as reasonably necessary for customer service, follow-up, fraud prevention, business recordkeeping, or legal compliance. As a general rule, contact form data should not be kept for more than 24 months unless a longer retention period is required for a legitimate business reason, dispute handling, or legal obligation. If a request does not lead to further service activity, the information may be deleted earlier. Reasonable steps are taken to limit access to inquiry data to people or providers who need it for support, administration, or operational purposes.
This website may use cookies or similar technologies for essential site operation, form handling, performance measurement, and security. Some tools may remember basic session preferences, detect abusive traffic, or help determine whether the site content is functioning as intended. You can usually control cookies through your browser settings, though disabling some technical functions may affect site usability. We do not promise that every third-party technical tool is completely cookie-free, so visitors who are concerned about tracking should review their browser privacy controls and use appropriate device settings.
Reasonable administrative, technical, and organizational safeguards may be used to protect information against unauthorized access, misuse, alteration, or loss. That said, no internet transmission or storage system can be guaranteed fully secure, and submitting information online always involves some level of risk. If you believe your information has been handled improperly, please contact the business promptly so the concern can be reviewed. Depending on your location, you may have rights to request access to personal information, correction of inaccurate information, deletion where appropriate, withdrawal of consent where processing relies on consent, or information about how your data is used.
If you are located in the European Union or interact with this website while in the EU, you may have rights under the General Data Protection Regulation, including rights of access, rectification, erasure, restriction, objection, and data portability where applicable. The business will review privacy requests in good faith and respond within a reasonable period, subject to identity verification and any lawful exceptions. This Privacy Policy may be updated from time to time to reflect changes in business practices, website tools, or legal obligations. The updated version will be posted on this page with immediate effect unless otherwise stated. Continued use of the website after changes are posted indicates acceptance of the revised policy.